PRIVACY POLICY

INFORMATION WE COLLECT

At OrderCAD, we collect various types of information to provide and improve our manufacturing services. This includes personal identification information such as your name, email address, phone number, and company details when you create an account or request a quote. We also collect technical information about your uploaded CAD files, project specifications, material preferences, and manufacturing requirements. Additionally, we automatically collect certain information about your device, including IP address, browser type, and usage patterns to enhance your experience and ensure the security of our platform.

HOW WE USE INFORMATION

We use the collected information for several important purposes to serve you better. Your data helps us process manufacturing quotes, manage orders, and deliver finished parts according to your specifications. We use your contact information to communicate with you about project updates, delivery schedules, and important service notifications.

• Process and fulfill your manufacturing orders
• Communicate project updates and delivery information
• Improve our services and develop new manufacturing capabilities
• Send you relevant updates, newsletters, and promotional materials (with your consent)

DATA SHARING AND DISCLOSURE

We take your privacy seriously and do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our platform, conducting our business, or servicing you. This includes payment processors, shipping carriers, and cloud storage providers who are bound by strict confidentiality agreements.

YOUR RIGHTS AND CHOICES

You have several rights regarding your personal information. You can access, update, or delete your account information at any time through your account settings. You have the right to request a copy of all personal data we hold about you and to request corrections to any inaccurate information. If you're located in the European Union, you have additional rights under GDPR, including the right to data portability and the right to object to certain processing activities. To exercise these rights, please contact our privacy team at privacy@ordercad.xyz.